{"id":14328,"date":"2024-03-28T06:17:09","date_gmt":"2024-03-28T06:17:09","guid":{"rendered":"https:\/\/infodataproserv.com\/?page_id=14328"},"modified":"2024-03-28T08:05:14","modified_gmt":"2024-03-28T08:05:14","slug":"support-desk","status":"publish","type":"page","link":"https:\/\/infodataproserv.com\/support-desk\/","title":{"rendered":"Support Desk"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14328\" class=\"elementor elementor-14328\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-18e5c2a elementor-section-content-middle elementor-section-height-min-height elementor-section-full_width elementor-section-height-default elementor-section-items-middle\" data-id=\"18e5c2a\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a68d061 animated-slow elementor-invisible\" data-id=\"a68d061\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ccbc8ce tt-text-align-left tt-view-stacked tt-shape-rounded tt-heading-fill-color elementor-widget elementor-widget-tt-heading\" data-id=\"ccbc8ce\" data-element_type=\"widget\" data-widget_type=\"tt-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t<div class=\"section-heading style-one\">\r\n\r\n\t\t\t\t\t\t<!-- \/.icon-container -->\r\n\r\n\t\t\t\r\n\t\t\t<h2 class=\"section-title\">Infodata Support Desk<\/h2>\r\n\t\t\t\t\t\t\t<div class=\"description\">Our reliable Support Team are readily available to respond to any issues you might have. Quickly raise a ticket using the form below.<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-df91e45 animated-slow elementor-invisible\" data-id=\"df91e45\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-14b35c8a elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"14b35c8a\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-649f1dc9\" data-id=\"649f1dc9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ed78c94 elementor-widget elementor-widget-image\" data-id=\"ed78c94\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1536\" height=\"1025\" src=\"https:\/\/infodataproserv.com\/wp-content\/uploads\/2024\/03\/coaching-training-and-help-with-business-people-in-call-center-for-telemarketing-customer-support-1536x1025.jpg\" class=\"attachment-1536x1536 size-1536x1536 wp-image-14337\" alt=\"Coaching, training and help with business people in call center for telemarketing, customer support\" srcset=\"https:\/\/infodataproserv.com\/wp-content\/uploads\/2024\/03\/coaching-training-and-help-with-business-people-in-call-center-for-telemarketing-customer-support-1536x1025.jpg 1536w, https:\/\/infodataproserv.com\/wp-content\/uploads\/2024\/03\/coaching-training-and-help-with-business-people-in-call-center-for-telemarketing-customer-support-300x200.jpg 300w, https:\/\/infodataproserv.com\/wp-content\/uploads\/2024\/03\/coaching-training-and-help-with-business-people-in-call-center-for-telemarketing-customer-support-1024x683.jpg 1024w, https:\/\/infodataproserv.com\/wp-content\/uploads\/2024\/03\/coaching-training-and-help-with-business-people-in-call-center-for-telemarketing-customer-support-768x512.jpg 768w, https:\/\/infodataproserv.com\/wp-content\/uploads\/2024\/03\/coaching-training-and-help-with-business-people-in-call-center-for-telemarketing-customer-support.jpg 2000w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-761167fb\" data-id=\"761167fb\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-16331b72 tt-text-align-left tt-view-stacked tt-shape-rounded tt-heading-fill-color elementor-widget elementor-widget-tt-heading\" data-id=\"16331b72\" data-element_type=\"widget\" data-widget_type=\"tt-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t<div class=\"section-heading style-one\">\r\n\r\n\t\t\t\t\t\t<!-- \/.icon-container -->\r\n\r\n\t\t\t\r\n\t\t\t<h2 class=\"section-title\">Support Ticket Form<\/h2>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37243b7 fluent-form-widget-step-header-yes fluent-form-widget-step-progressbar-yes fluentform-widget-submit-button-custom elementor-widget elementor-widget-fluent-form-widget\" data-id=\"37243b7\" data-element_type=\"widget\" data-widget_type=\"fluent-form-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n            <div class=\"fluentform-widget-wrapper fluentform-widget-align-default\">\n\n            \n            <div class='fluentform ff-default fluentform_wrapper_10 ffs_default_wrap'><form data-form_id=\"10\" id=\"fluentform_10\" class=\"frm-fluent-form fluent_form_10 ff-el-form-top ff_form_instance_10_1 ff-form-loading ff_has_v3_recptcha ffs_default\" data-form_instance=\"ff_form_instance_10_1\" method=\"POST\" data-recptcha_key=\"6Lcm28EpAAAAACSl6R6Eu3oPZNToojF1Lwaqw3V2\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Support Ticket<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='14328' \/><input type=\"hidden\" id=\"_fluentform_10_fluentformnonce\" name=\"_fluentform_10_fluentformnonce\" value=\"c2ac3dabb2\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/wp-json\/wp\/v2\/pages\/14328\" \/><div data-type=\"name-element\" data-name=\"names\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_10_names_first_name_' >First Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[first_name]\" id=\"ff_10_names_first_name_\" class=\"ff-el-form-control\" placeholder=\"First Name\" aria-invalid=\"false\" aria-required=false><\/div><\/div><\/div><div class='ff-t-cell '><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_10_names_last_name_' >Last Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[last_name]\" id=\"ff_10_names_last_name_\" class=\"ff-el-form-control\" placeholder=\"Last Name\" aria-invalid=\"false\" aria-required=false><\/div><\/div><\/div><\/div><\/div><div data-name=\"ff_cn_id_1\"  class='ff-t-container ff-column-container ff_columns_total_2  '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_10_email' aria-label=\"Email\">Email<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_10_email\" class=\"ff-el-form-control\" placeholder=\"Email Address\" data-name=\"email\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_10_phone' aria-label=\"Phone\/Mobile\">Phone\/Mobile<\/label><\/div><div class='ff-el-input--content'><input name=\"phone\" class=\"ff-el-form-control ff-el-phone ff_el_with_extended_validation\" type=\"tel\" placeholder=\"Mobile Number\" data-name=\"phone\" id=\"ff_10_phone\" inputmode=\"tel\"  aria-invalid='false' aria-required=true><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_10_input_text' aria-label=\"Company\">Company<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text\" class=\"ff-el-form-control\" placeholder=\"Company Name\" data-name=\"input_text\" id=\"ff_10_input_text\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_10_input_text_1' aria-label=\"Subject\">Subject<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_1\" class=\"ff-el-form-control\" data-name=\"input_text_1\" id=\"ff_10_input_text_1\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_10_priority' aria-label=\"Solution\">Solution<\/label><\/div><div class='ff-el-input--content'><select name=\"priority\" id=\"ff_10_priority\" class=\"ff-el-form-control  ff_has_multi_select\" data-name=\"priority\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=false><option value=\"\">- Please select a Solution -<\/option><option value=\"456090000000178001\"  >FORCEPOINT WEB<\/option><option value=\"456090000000178760\"  >FORCEPOINT DLP<\/option><option value=\"456090000000202119\"  >FORCEPOINT EMAIL<\/option><option value=\"456090000000202271\"  >FORCEPOINT SECURITY SOLUTION SUIT<\/option><option value=\"456090000000202701\"  >FORCEPOINT CLOUD SECURITY<\/option><option value=\"456090000000327017\"  >END USER SUPPORT<\/option><option value=\"456090000000814386\"  >FORCEPOINT WEB AND EMAIL<\/option><option value=\"456090000001009273\"  >FORCEPOINT CASB<\/option><option value=\"456090000003025001\"  >FORCEPOINT NGFW<\/option><option value=\"456090000003499005\"  >GFI LanGuard<\/option><option value=\"456090000003499043\"  >Toad for Oracle<\/option><option value=\"456090000003499107\"  >Forcepoint Email DLP<\/option><option value=\"456090000003499125\"  >Forcepoint TRITON AP-WEB<\/option><option value=\"456090000003499137\"  >Forcepoint TRITON AP-EMAIL<\/option><option value=\"456090000003499157\"  >Forcepoint Advanced Malware Detection<\/option><option value=\"456090000003499193\"  >Forcepoint Threat Protection Cloud - Email<\/option><option value=\"456090000003500009\"  >Red Hat Enterprise Linux<\/option><option value=\"456090000003500035\"  >Forcepoint NGFW URL Filtering<\/option><option value=\"456090000004897037\"  >Forcepoint ESG<\/option><option value=\"456090000006363001\"  >Forcepoint Email Security Cloud<\/option><option value=\"456090000006447001\"  >FORCEPOINT WEB HYBRID<\/option><option value=\"456090000006896177\"  >FORCEPOINT WEB (CLOUD)<\/option><option value=\"456090000007106001\"  >Forcepoint Products<\/option><option value=\"456090000010491001\"  >Quest KACE<\/option><option value=\"456090000010657146\"  >Forcepoint Web Hybrid & DLP<\/option><option value=\"456090000011536001\"  >Forcepoint DUP<\/option><option value=\"456090000012769169\"  >Forcepoint ONE CASB<\/option><option value=\"456090000014482001\"  >Forcepoint Endpoint Agent<\/option><option value=\"456090000015079001\"  >Forcepoint Email & DLP<\/option><option value=\"456090000019522001\"  >Forcepoint Getvisibility<\/option><option value=\"456090000020781029\"  >Forcepoint DUP & Web<\/option><option value=\"456090000020885183\"  >Forcepoint Web & DLP<\/option><option value=\"456090000022273035\"  >Forcepoint Web, Email and DLP<\/option><\/select><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_10_message' aria-label=\"Issue\">Issue<\/label><\/div><div class='ff-el-input--content'><textarea aria-invalid=\"false\" aria-required=true name=\"message\" id=\"ff_10_message\" class=\"ff-el-form-control\" placeholder=\"Describe in details the issue you need support with\" rows=\"4\" cols=\"2\" data-name=\"message\" ><\/textarea><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_10_priority_1' aria-label=\"Priority\">Priority<\/label><\/div><div class='ff-el-input--content'><select name=\"priority_1\" id=\"ff_10_priority_1\" class=\"ff-el-form-control\" data-name=\"priority_1\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=false><option value=\"\">- Assign a Priority Level -<\/option><option value=\"Critical\"  >Critical<\/option><option value=\"High\"  >High<\/option><option value=\"Medium\"  >Medium<\/option><option value=\"Low\"  >Low<\/option><\/select><\/div><\/div><div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_style\" >Submit Request<\/button><\/div><\/fieldset><\/form><div id='fluentform_10_errors' class='ff-errors-in-stack ff_form_instance_10_1 ff-form-loading_errors ff_form_instance_10_1_errors'><\/div><\/div>        <script type=\"text\/javascript\">\n            window.fluent_form_ff_form_instance_10_1 = 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cursor:pointer; margin-left:10px; vertical-align:middle;text-decoration: none;' class='zsFontClass' onclick='zsRegenerateCaptcha()'>Refresh<\/a><\/div><div><input type='text' name='zsWebFormCaptchaWord'\/><input type='hidden' name='zsCaptchaSrc' value=''\/><\/div><\/td><tr><td style='padding: 11px 5px 0px 5px;' colspan='2' align='center' width='25%'> <input type='submit' id=\"zsSubmitButton_495654000002005001\" class='zsFontClass' value='Submit'> &nbsp; &nbsp; <input type='button' class='zsFontClass' value='Reset' onclick=\"zsResetWebForm('495654000002005001')\"> <\/td><\/tr><tr><td width='25%' align='left'><\/td><td style='padding: 0px 5px;' align='left' width='75%'> <div class='wb_FtCon wb_common'><span>powered by  <\/span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/zoho.com\/desk\" class=\"wb_logoCon\"><img decoding=\"async\" class=\"wb_logo\" src=\"https:\/\/d1ydxa2xvtn0b5.cloudfront.net\/app\/images\/portalLogo.de847024ebc0131731a3.png\" alt=\"\" title=\"\"><\/a><\/div><\/td><\/tr><\/table><\/form><\/div><\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-748a2d1 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"748a2d1\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6c696c3\" data-id=\"6c696c3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e4461bf tt-text-align-left tt-view-stacked tt-shape-rounded tt-heading-fill-color elementor-widget elementor-widget-tt-heading\" data-id=\"e4461bf\" data-element_type=\"widget\" data-widget_type=\"tt-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t<div class=\"section-heading style-one\">\r\n\r\n\t\t\t\t\t\t<!-- \/.icon-container -->\r\n\r\n\t\t\t\r\n\t\t\t<h2 class=\"section-title\">Infodata Support Desk<\/h2>\r\n\t\t\t\t\t\t\t<div class=\"description\"><p>Whatever your goal or project size we will handel it utilize standards compliant. We hope you will be 100% satisfied.<\/p><\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51fcc7b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"51fcc7b\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81619c6 elementor-widget elementor-widget-image\" data-id=\"81619c6\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/infodataproserv.com\/wp-content\/plugins\/elementor\/assets\/images\/placeholder.png\" title=\"\" alt=\"\" loading=\"lazy\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0a2dc3b\" data-id=\"0a2dc3b\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f3ea96f tt-text-align-left tt-view-stacked tt-shape-rounded tt-heading-fill-color elementor-widget elementor-widget-tt-heading\" data-id=\"f3ea96f\" data-element_type=\"widget\" data-widget_type=\"tt-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t<div class=\"section-heading style-one\">\r\n\r\n\t\t\t\t\t\t<!-- \/.icon-container -->\r\n\r\n\t\t\t\r\n\t\t\t<h2 class=\"section-title\">Fill out the form and we'll be in touch as soon as possible.<\/h2>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7776211 elementor-widget elementor-widget-html\" data-id=\"7776211\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!DOCTYPE html><html><head><META HTTP-EQUIV='content-type' CONTENT='text\/html; 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